{"id":4592,"date":"2017-12-14T21:05:48","date_gmt":"2017-12-15T02:05:48","guid":{"rendered":"http:\/\/www.cusjc.ca\/ottawainsight\/?p=4592"},"modified":"2017-12-14T21:05:48","modified_gmt":"2017-12-15T02:05:48","slug":"espial-focuses-on-better-viewer-experiences","status":"publish","type":"post","link":"https:\/\/www.cusjc.ca\/ottawainsight\/?p=4592","title":{"rendered":"Espial focuses on better viewer experiences"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">It\u2019s been a busy few months for Espial Group Inc., striking deals that expand the use of its video s<\/span><span class=\"s1\">oftware to some of the most popular consumer services and devices.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In late September, the company announced it would be partnering with Netflix. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Jaison Dolvane, Espial\u2019s CEO, says this is, \u201cabout us integrating Netflix content into our video offerings so that we can then offer that to cable and telecom operators, as part of the paid TV service.\u201d <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Two months later Espial revealed its Elevate cloud-based Software as a Service (SaaS) platform for video that will include the Amazon Alexa voice control feature. SaaS is a cloud based platform that allows IPTV, cable and OTT (over the top) operators to provide their viewers with a faster and more advanced video experience. Consumers use Amazon Alexa\u2019s voice activation to search for real-time TV content and recordings.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Carl Smith, chief financial operator at Espial, says when cable service providers use Espial to advance their platform, \u201cone of the benefits is that they\u2019re able to aggregate services like Netflix and YouTube within their user experience.\u201d <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The deal opens a large new potential market for Espial. According to Statista, at the end of the third quarter on Sept. 30 this year, Netflix had 109.3 million subscribers compared to 86.8 million at the end of the same quarter in 2016.<\/span><\/p>\n<h3>The benefits of partnerships<\/h3>\n<p class=\"p1\"><span class=\"s2\">\u201c<\/span><span class=\"s1\">We have those partnerships that are about improving the video service we can offer to customers, and they\u2019re a great example of innovation and scale where for a small operator, that would not be possible to do,\u201d says Dolvane.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">In October, Optic Communications launched Optic Hub, a new pay-tv service, that functions using the Espial Elevated cloud SaaS. With the addition of SaaS, Optic is able to have wireless TV viewing and a multi-screen TV experience for its customers. Dolvane says Espial was able to <\/span><span class=\"s3\">get Optics set up with this service in 90 days or less.<\/span><\/p>\n<figure id=\"attachment_4662\" aria-describedby=\"caption-attachment-4662\" style=\"width: 300px\" class=\"wp-caption alignright\"><a href=\"http:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4662 size-medium\" src=\"http:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918-300x225.jpg 300w, https:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918-768x576.jpg 768w, https:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918-1024x768.jpg 1024w, https:\/\/www.cusjc.ca\/ottawainsight\/wp-content\/uploads\/IMG_3918-880x660.jpg 880w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-4662\" class=\"wp-caption-text\">New devices aim for faster delivery speed and better video quality.<\/figcaption><\/figure>\n<p class=\"p3\"><span class=\"s1\">Espial\u2019s partnerships with other successful companies has helped its revenue grow this year. <\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">At the end of the third quarter this year on Sept. 30, its revenue increased by $783, 695 to $6.8 million compared to the end of the same quarter in 2016. Support and maintenance grew most quickly to $2.2 million compared to $1.5 million in 2016.\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Smith says this increase in revenue, specifically from support and maintenance, is due to the fact that Espial, \u201cbuilt its software as a service product that will be existing to new companies<\/span><span class=\"s4\">.\u201d<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Along with revenue, expenses in the quarter have gone up by $814, 339 to $7.6 million. Much of that came from higher sales and marketing spending that rose to $1.8 million from $1.4 million in the same quarter last year. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cOur sales and marketing increased as we expanded our salesforce to sell our software as a service product,\u201d says Smith. \u201cWe hired three new sales people that are very strong in the industry.\u201d <\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">When Espial started in 1997, Dolvane says it focused on allowing people to use the internet on <\/span><span class=\"s1\">automotive, TV, mobile devices and internet devices \u2013 that became tablets. In 2001 when many people in the industry were laid off during the Ottawa tech bust, a lot of the new programs designed for those various services were shut down. Espial decided to focus on one medium \u2013 the television.\u00a0<\/span><\/p>\n<h3>Cable vs. streaming services<\/h3>\n<p class=\"p3\"><span class=\"s1\">Today, one major challenge tech companies who supply to the cable TV industry are facing is the rise of new services to stream video, which has led to thousands of viewers cancelling their traditional cable subscriptions. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cA lot of people are getting their services from YouTube, Netflix\u2026as a result people are cutting, reducing or eliminating subscription from cable companies,\u201d says Smith.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to Boon Dog Professional Services Inc., Canada\u2019s biggest cable service providers including Rogers, Shaw, Videotron, Cogeco, BCE, Telus and MTS, in total lost 100, 000 subscribers from January to June this year. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cOne of the large challenges is that paid TV operators are a slow-moving customers base and so they tend to make decisions slowly,\u201d says Dolvane.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Christopher Elliot, Principal Investigator in Applied Research and Innovation at Algonquin College, says cable companies have to compete with services like Netflix by providing \u201chigh end content\u2026like the Grey Cup, Stanley Cup Finals, and all these big events.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">That programming still draws audiences to television, despite the other over-the-top direct internet services like Netflix and YouTube. For example, 4.3 million Canadians watched the Grey Cup this year on Nov. 28, which is 10 per cent more than in 2016, according to TSN.\u00a0<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Looking to the future, Dolvane says that along with Espial reaching $100 million in revenue within the next few years its, \u201c<\/span><span class=\"s3\">vision is to be a trusted partner for paid TV operators as they move to their next generation video platforms.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s been a busy few months for Espial Group Inc., striking deals that expand the use of its video software<\/p>\n","protected":false},"author":183,"featured_media":4598,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[435,1],"tags":[439,438,440,442,441,443],"class_list":["post-4592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-profiles-2017","category-news","tag-cable-tv","tag-espial-ottawa-insight","tag-netflix","tag-ott","tag-over-the-top","tag-rachel-jaskula"],"_links":{"self":[{"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/posts\/4592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4592"}],"version-history":[{"count":14,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/posts\/4592\/revisions"}],"predecessor-version":[{"id":4677,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/posts\/4592\/revisions\/4677"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=\/wp\/v2\/media\/4598"}],"wp:attachment":[{"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cusjc.ca\/ottawainsight\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}